Introduction and its owner, Soundview Communication, Inc., are committed to protecting your personal information. This notice describes our Privacy Policy. By visiting, you are accepting the practices described in this Privacy Policy. Please note that when you link to other sites from our website, this Privacy Policy does not apply to, and cannot control the activities on, those other sites.

If you have any questions, complaints, or concerns about privacy at, please send a thorough description to and we will try to resolve it.

What Personal Information About Customers Does Gather?

The information we learn from customers helps us personalize and continually improve your online experience at Here are the types of information we gather:

  • Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way through sign-up forms or ordering forms for Second Opinion products. You can choose not to provide certain information, but then you might not be able to take advantage of many of our services and features. We use the information that you provide for such purposes as responding to your requests, customizing your web browsing experience for you, improving our website, and communicating with you.

  • Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses our site. We discuss cookies below in more detail.

  • Information from Other Sources: For reasons such as improving personalization of our service (for example, providing better product recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also may receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more efficiently.

What About Cookies and Other Software Items?

  • uses cookies, tags, pixels, and similar technologies to enhance your experience on our website. These technologies allow us to recognize your preference information to facilitate your experience on our website. Most internet browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. If you block cookies, some portions of our web site and services may not function properly. Please refer to your browser's Help instructions to learn more about cookies and how to manage cookies.

  • Besides cookies, we may also use tiny electronic images (such as "single-pixel GIFs" or "Web beacons," collectively referred to as "web bugs"), which allow us to:

    • count and recognize users;

    • conduct research on behalf of some partners on their websites, and for auditing purposes;

    • determine aggregate information about users, including demographic and usage information; and

    • determine which email messages were opened or acted upon when we send HTML-formatted email messages (messages resembling Web pages that include graphics).


  • We do not control cookies in third party ads, and visitors are encouraged to check the privacy policies of advertisers and ad services to learn about their use of cookies and other technology. The ads appearing on our web sites may be delivered to you by third-party advertising companies. These companies may use information about your visits to this and other web sites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please click here

How Does Use the Information It Receives?

  • Agents: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. These other companies and individuals have access to personal information needed to perform their functions. We are not responsible for the privacy policies of third parties, nor for how third parties use your private information.

  • Promotional Offers: Sometimes we send offers to selected groups of Second Opinion customers on behalf of, Soundview, and other businesses. When we do this, we do not give the other businesses your name and address. If you do not want to receive such offers, please notify by sending an email to:

  • Protection of and Others: We release account and other personal information when we believe it is appropriate to comply with applicable law; enforce the terms of the Legal Notices that are part of our Terms and Conditions of Use: ; or protect the rights, property, or safety of, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

  • With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

What about links on our website and related third parties?

This Privacy Policy applies only to information collected online by us through our web sites. From time to time, we may provide links to third party web sites. does not control and is not responsible for the privacy policies for any sites linked to or from our site. We encourage you to review the policies of all such sites carefully, as your rights will be governed by those third party policies and not by this Privacy Policy. Additionally, there may be unauthorized third party web sites that may provide links from their sites to our web sites without our knowledge or control. We are not responsible for the content of any third party web sites, we expressly disclaim any statements or assertions made on such web sites, and we deny all liability associated with your use of, and the content on, such other sites or advertisements contained therein.

How can I change my information?

Medical Content

The content of is offered on an informational basis only. No content is intended to be a substitute for professional medical advice, diagnosis or treatment. The dietary supplement products that may be offered on are not intended to diagnose, treat, cure or prevent any disease.

You should always seek the advice and guidance of a competent and qualified health professional before:

  1. Making any adjustment to any medication or treatment you are currently using.
  2. Stopping any medication or treatment you are currently using.
  3. Starting any new medication or treatment, whether or not it was discussed in material received from Soundview or on Any recommendations are offered only as “general information” and not as specifically applicable to any individual’s medical problem(s), concerns and/or needs.

If you think you may have a medical emergency, call your doctor or your local health emergency service immediately. If you choose to utilize any information provided by Soundview or, you do so solely at your own risk.

Children and Soundview do not sell to children. If you are under 18, you may use only with involvement of a parent or guardian. You must let your parent or guardian know about this Privacy Policy and get his or her permission before you (A) give us any of your personal identifiable information, (B) use any of our message boards, instant messages, or chat features, and (C) sign up for any products or services.  You must provide us with verifiable parental or guardian consent before providing us with personal information. Do not post your real name on a website or message board, and never tell anyone online anything private about yourself or your family, including your phone number and address. Use screen names at all times.

Information for Parents/Guardians

We encourage parents and guardians to spend time online with their children to become familiar with the types of content available on the Internet. Parents and guardians should regularly oversee their children's use of e-mail and other online communications and transactional features. Control tools are available from online services and software manufacturers that can help provide a safe online environment for children.

  • If you are a parent or guardian who has discovered that your child has submitted his or her personal information without your permission or consent, we will take reasonable steps to remove that information from our database at your request. To request removal of your child's information, please send us an e-mail at and be sure to include in your message the same user name, password, and email address that your child submitted. If your child has used your credit card on our web sites without your permission, contact us immediately at

Our Commitment To Secure The Personal Information We Collect

While we take precautions against possible breaches in our web sites and customer databases, no web site or Internet transmission is completely secure. Consequently, we cannot guaranty that unauthorized access, hacking, data loss, or other breaches will never occur. YOUR USE OF OUR SITES AND SERVICES IS AT YOUR OWN RISK. We urge you to take steps to keep your personal information safe by memorizing your password or keeping it in a safe place (separate from your account information), logging out of your user account, and closing your web browser.

Whenever you give us sensitive or confidential information (for example, credit card numbers), we will take commercially reasonable steps to protect the information by establishing a secure connection with your web browser. We employ a security technology known as a secure socket layer ("SSL") to protect the transmission of certain information to the site. Unless otherwise specified herein or on the site where you make a purchase, credit card numbers are used only for payment processing and are not retained for marketing purposes.

Personalized areas of are password-protected. Only you have access to these password-protected areas. Do not share your passwords with anyone. Soundview will never ask you for your password in an unsolicited phone call or email. If you are using a computer to which others have access, such as one in a computer lab, Internet cafe, public library, or office, always remember to log out and close your browser window when leaving our site.

Information For Persons Outside The United States

You confirm that your command and knowledge of English is sufficient to understand the terms and conditions set forth herein.

For persons in European Union countries, as used herein, terms such as "personal information" refer to "personal data" as defined by the Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data ("Directive"). To the extent that the Directive or any law passed by a member country in connection with the Directive applies to us, we will not collect any personal data from you unless you provide it voluntarily by providing us with your freely given specific and informed consent. By using our websites or services, you agree that we may transfer your personal information outside the European Union in connection with the purposes stated in this Privacy Policy. Your personal data may be transferred to the United States or other non-EU jurisdictions, as applicable.

Conditions of Use, Notices, and Revisions

If you choose to visit, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms and Conditions of Use 

This Privacy Policy and the Terms and Conditions of Use will change from time to time. All changes to the Privacy Policy and Terms and Conditions of Use will be effective when posted, and your continued use of our site or services after the posting will constitute your acceptance of, and agreement to be bound by, those changes. Our use of information that we gather now is subject to the Privacy Policy in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but it is your responsibility to check our web site frequently to review this Privacy Policy and the Terms and Conditions of Use.


Copyright 2001-2016 Soundview Communication, Inc. All rights reserved. Second Opinion,, and all associated logos and designs are trademarks of Soundview Communication, Inc. Other trademarks and service marks that may be referred to herein are the property of their respective owners.

Revised January, 2013